Civil Aerospace

Safety Management System Solution

Plane cockpit

Enabling aviation organisations around the world to manage risk and continuously improve safety standards.

Safety Management System Solution is an integrated all-in-one Safety, Quality and Risk management software solution developed for the aviation industry.

Bringing together a comprehensive set of easy-to-use tools, it helps aviation organisations reduce risk to public and staff safety while also ensuring compliance with global safety standards.

Safety Management System Solution assesses occurrence reports captured across an entire business, seeking out the root cause of any findings that are identified and then promoting an ongoing focus on corrective actions.

Not only does this process ensure that operators are continuously improving their safety and quality standards, it also enables them to maintain a world-class Safety Management System (SMS) that meets ICAO, IATA and National Airworthiness Authority guidelines.

Ultimately, Safety Management System Solution helps airline operators to build a trusted brand and a profitable, sustainable business.

Safety Management System Solution is used by over 100 customers worldwide, including leading international and regional airlines as well as airports, air traffic service providers, ground handlers and maintenance organisations.


An Integrated Solution

With Safety Management System Solution there is no need to purchase separate Safety, Quality and Risk Management software. Safety Management System Solution brings all of these elements together in a single, integrated solution.

Safety Management System Solution incorporates risk-related activities spanning an entire aviation organisation, covering everything from occurrence reporting right through to investigations, auditing, proactive risk assessments and corrective action tracking.

Accessible to All Staff

Safety Management System Solution’s system of web-based and offline information capture can be accessed by all staff across an entire organisation.

It provides a simple, direct and accurate process for submitting occurrence reports from the field to the relevant safety department.

Customisable Reporting Forms

On the basis that no two airlines are the same, Safety Management System Solution offers our clients the option to customise the forms being used to input occurrence information.

The tool comes with a number of default reporting forms commonly used by aviation organisations, with users given the opportunity to either modify these forms or design new ones from scratch.

Targeting the Root Cause, Not the Symptom

Instead of addressing the symptoms, Safety Management System Solution targets the root causes of safety and quality problems.

Once root causes are identified, ongoing corrective and preventative actions can then be implemented to address the real issues, reducing the risk of recurrence and enabling a continuous improvement in safety and quality standards.

VisiumAQD Customer Quotes

Garuda Indonesia’s choice to go with Safety Management System Solution as its Safety Management System (SMS) is part of its effort to improve its safety quality. “In line with our long-term expansion program, and due to the fact that traffic volumes continue to increase, we are always committed to constantly improving our safety and complying with global flight safety standards.” Mr. Herupratomo said.

Mr. Herupratomo also said that Safety Management System Solution is widely used and recognised as a high quality product. Furthermore, the move of the program towards being completely browser-based will enable their staff right across the organisation, to report incidents and be assigned corrective actions.

Garuda Indonesia

Garuda client Logo

Safety Management System Solution reflects a real step forward for Cathay Pacific. We have successfully used Safety Management System Solution for our quality audits for many years, and now the timing is right for us to move to an integrated safety and quality database system. Most importantly we know that Safety Management System Solution is backed by aviation safety professionals who understand our requirements.

Cathay Pacific

Cathay pacific client logo

As a long-time partner, we have seen Safety Management System Solution mature to a web-based tool that provides us on-the-go accessibility to our system and serves as our platform to support SMS implementation and dozens of programs related to Safety, Compliance, and Operations through a number of departments.

The single database and common system align with our efforts to become a more standard airline and helps reduce costs with less complex IT maintenance. They also provide a single access point and common methodology for retrieving all information relating to those programs, translating to time savings from resource-intensive querying to higher payback projects. Periodic reviews of other opportunities in the market have led us back to Safety Management System Solution as the most viable tool with best cost/benefit ratio. Conferences are a good opportunity to learn and share best practices with airlines from across the world in an open, friendly environment.

jetBlue Airways

jetblue airways client logo

Using the data that we capture and manage using Safety Management System Solution has allowed us to move from a reactive to proactive safety management process.


Swissport client logo

Safety Management System Solution has been a very important tool for TAM Airlines, not only to manage Flight Safety database, but it also gave us the opportunity to integrate processes, company-wide, between operational and occupational safety, security and quality assurance programs by sharing information in an easy way. The risk management in an ISMS cannot be implemented successfully without suitable means; Safety Management System Solution has helped it come through. TAM Airlines has an advantage by having this important resource.

TAM Airlines

Tam Airlines client logo

Safety Management System Solution underlines Olympic Air’s determination to pick the best practice systems and procedures from around the world and ensure that our commitment to Quality, Safety and Comfort will establish the highest possible level of reliability and effectiveness towards both, our customers and employees from the very beginning of our operations.

Olympics Airlines

Olympics airline client logo

We aim to use the advantages of Safety Management System Solution for reporting and measuring purposes with the awareness that Safety Management System Solution is one of the best applications in terms of Safety, Quality and Risk Management in the Aviation Industry.

Turkish Airlines

Turkish airlines client logo

Safety Management System Solution fits perfectly into our requirements for data gathering and reporting. We use Safety Management System Solution as a centralised tool for managing our occurrence, investigation and audit data, which means that we can quickly and easily cross reference data between Safety and Quality. In addition, with the electronic capture, storage and sharing of information, Safety Management System Solution is helping us a lot with our campaign to reduce paper usage.

Philippine Airlines

Philippine airlines client logo

It is a good system which is easy to access. It allows you to customize your reports and provides a dashboard for easy management of tasks. Safety Management System Solution was chosen because of its potential to connect with data from other airlines, introducing the possibility of benchmarking.

We believe that Safety Management System Solution will reduce the hours spent collecting and classifying incident reports, freeing up staff to do more high-end work, identifying risks and analysing risk trends.

China Airlines

China airlines client logo

Safety has always been one of our main focuses, so moving to a fully integrated, web-based solution, was the logical step and a key factor in deciding to go with Safety Management System Solution. We feel that we are getting the best technology available in the market, enabling us to improve our safety management and compliance tools.

Volaris Airlines

Volaris airlines client logo

We like the capability of Safety Management System Solution as a fully integrated solution linking Safety, Quality and Risk. We value the ability to integrate all activities in one database, allowing us to have multiple AOCs.

TACA Airlines

Taca airlines client logo

As the market leader, Safety Management System Solution is well-known and reliable, and used by many well-known airlines. It facilitates SMS compliance in a web-based environment, including the capability to identify potential hazards and then analyze risk.

Iberia Airlines

iberia airlines client Logo

We feel that Safety Management System Solution has functional superiority and the process that it follows is very strong. The key thing for us is the integrated solution of Safety, Quality and Risk. We received a very strong reference from other users - we felt the model for hazard identification in safety and quality was very useful.

LAN Airlines

Ian-star client logo

Contact us

To find out more information or to arrange a demonstration of our solutions & capabilities, contact a member of our team today.